Robert Chambers is our Quality Assurance/Quality Control Manager. He is a NACE III Certified Coating Inspector. Robert is also a Marine Certified Coating Inspector, Nuclear Coatings Inspector, Lead Abatement Supervisor and an SSPC Concrete Coatings Inspector. Robert has worked in all facets of the painting arena since 1966.

Quality Control Supervisor (Job Description)

QCS verifies conformance to specification through detailed documentation of reports.

QCS establishes a program to monitor all equipment requiring calibration.

QCS initiates the general training requirements for contractor QC personnel in the field.

QCS is responsible for Implementation of a Quality System* results in reducing rework and waste and ensuring conforming work through documentation (Daily QC Reports) i.e. Quality assurance verifies that the quality of the work performed is actually what is claimed.

QCS is responsible for document control, calibration verification, and identifying non-conformities and recommending corrective actions, as well as review inspection reports generated in the field.

QCS is designated by upper management to supervise the quality process.

QCS shall receive and address all corrective action reports and non-conformance reports.

QCS shall have a designated replacement and written back-up plan in his absence.

QCS shall initiate all documents pertinent to the job spec and the quality program kept on hand at the job site and in the office.

QCS administers a program to train, qualify and assess personnel. Craft worker performance should be evaluated at least annually through written and or hands-on performance tests.

QCS shall maintain relevant SSPC and ASTM standard, instructions, and other reference data to distribute to QC jobsite personnel and have on hand both in the field and the office.

QCS shall maintain a Quality Manual to convey accurately, completely, and concisely the company’s policies, objectives, and governing documented procedures of the organization.

QCS should review quality control procedures continually and institute an annual review with upper management.

QCS shall maintain document control including giving and distributing the appropriate forms, verifying receipt of documents by the intended recipients, recalling obsolete document; and managing document revision and the revision log.

QCS Duties

QCS shall establish procedures and records for calibrating all measuring and testing equipment before it is put into service. Equipment must be re-calibrated periodically.

QCS shall review all contract and specifications, including documenting all correspondence related to ambiguous specifications, and difference of opinion. The job specification and drawings, amendments, and notes from job-related conferences or meeting are among the items reviewed and documented. Keeping records of who received what communications when is also crucial.

QCS shall review all process control procedures (actions and procedures specific to a task assembled in a logical sequence that describes all the steps necessary to produce a finished product)

QCS shall assist and review work plans.

QCS shall establish an inspection plan for every project as part of the work plan that establishes procedures for “hold-points” or “check points”. Vague, ambiguous, or contradictory items in the specifications must be clarified in writing. All concerns about the specifications should be addressed during the pre-job conference. Daily planning meeting and weekly tailgate meeting are essential to job success.

QCS shall review all field inspection reports. Inspection reports are written record that verifies conformance to specifications and standards. Daily inspection reports shall be tied to each phase of work. The third party inspector’s daily activities should be recorded in the daily work log.

Regular internal audits verify that a contractor’s production operation comply with this Quality System. SSPC QP-certified companies are required to perform at least one annual internal Audit. The QCS should establish procedures for and perform root-cause analysis to eliminate non-conformities. Preventative Action (PA) system requires the QCS to take a proactive approach to a problem before an inspector and/or the client issues a Corrective Action Report (CAR). Follow-up is the most essential element to make any Quality System work.

*Quality System: Incorporation of all aspects necessary to meet the requirements to comply with SSPC to be a QP-1 and Qp-2 contractor.

*Quality Manual: Company manual conveys company policies, objectives and governing documentary procedures.

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